A common concern expressed by infrastructure providers is the increasing level of resources required to prepare and administer infrastructure plans and charges resolutions.

One reason for this is the higher level of rigour required of infrastructure providers when preparing and administering these instruments. This has been driven partly by a development industry which has become increasingly knowledgeable of infrastructure planning and charging as it applies to development proposals, and partly by the State which oversees the infrastructure planning and charging framework. For example, recent amendments to the Sustainable Planning Act 2009 and release of Statutory Guideline 03/14 have introduced a raft of new requirements relevant to both the making of infrastructure plans and charges resolutions as well as their implementation and administration. This includes new processes for deciding conversion applications and for re-calculating the value of trunk infrastructure which has been conditioned for.

To satisfy these expectations without increasing human resources, we believe that infrastructure providers must continue to implement tools and systems that streamline or automate their infrastructure planning and charging functions. This includes tools such as population and infrastructure demand models, infrastructure costing models, infrastructure revenue / expenditure models, and infrastructure charges calculators and associated registers.

PIE Solutions specialise in the development of tools and systems such as these. In every case our goals is simple – to free up our customer’s resources and thereby increase their available capacity.

Most recently, we have developed infrastructure charges calculators for several water service providers and local governments. Each of our calculators is customised to our individual customer’s needs and is designed to be:

  • Data efficient – to derive time efficiencies in data entry and collection.
  • User friendly – to ensure that operators can use and understand them with minimal technical knowledge.
  • Flexible – to cater for changes to customer needs (and legislative requirements).

In each instance, the calculators have increased the capacity of existing staff, sped up the issue of infrastructure charge notices, and significantly decreased the potential for errors in calculations.